| Issue ID | 1396494 |
| Internal NHTSA # | 11012044 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350E |
| Model Year | 2016 |
| File date | 31/07/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Back panel of panorama sun roof cracked and shattered while pulling into our driveway. Body shop indicated railings holding the tempered glass in place shifted for some reason. Mercedes refuses to repair even though the car is only seven months old. Defect is a safety hazard. Fortunately, incident happened in our driveway. |
| Vehicle Mileage at Failure | 3500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEVERLY HILLS, CA |
| VIN pattern | 55SWF4HB3GUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |